How to request Technical Support

  1. Open the Website: Visit https://client.9nine.cloud in your web browser.

  2. Log In:

    • Enter your username/email and password.
  3. Navigate to Open Ticket:

    • After logging in, locate the "Open Ticket" 
  4. Select the Appropriate Department:

  5. Write the Information:

    • Fill out the required fields, such as the subject and description of your issue.
    • Include relevant details like account numbers, error messages, or other specifics.
  6. Submit the Ticket:

    • Review the information you entered for accuracy.
    • Click on the "Submit" 
  7. Confirmation:

    • You should receive a confirmation 
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